Thursday, 26 May 2016


Terms and Condition

Personal Information
“JGI” is a trademark of Just Get It Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at 156, 18th Cross, 30th Main, Sector-2, HSR Layout, Bangalore-560102 (Company). The domain name is owned by the Company.
It is strongly recommended that you read and understand these Terms of Use carefully, as by accessing this (hereinafter the “Marketplace”), you agree to be bound by the same and agree that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the Marketplace for any purpose whatsoever.
This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Marketplace, each time you access and/or use the Marketplace.
The terms ‘visitor’, ‘user’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Marketplace at any point in time.
Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at

Services Overview

The Marketplace is a platform for users to transact with third parties, who are granted access to the Marketplace to display and offer products for sale through the Marketplace. For abundant clarity, the Company does not provide any services to users other than providing the Marketplace as a platform to transact at their own cost and risk.
The Company is not and cannot be a party to any transaction between you and the third party sellers, or have any control, involvement or influence over the products purchased by you from such third party sellers. The Company therefore disclaims all warranties and liabilities associated with any products offered on the Marketplace.
Services on the Marketplace are available to only select geographies in India, and are subject to restrictions based on business hours of third party sellers.
Transactions through the Marketplace may be subject to a delivery charge where the minimum order size is not met. You will be informed of such delivery charge at the stage of check-out for a transaction through the Marketplace.


Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Marketplace.
However, if you are a minor, i.e. under the age of 18 years, you may use the Marketplace under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited from purchasing any material which is for adult consumption, the sale of which to minors is prohibited.
The Company reserves the right to terminate or refuse your registration, or refuse to permit access to the Marketplace, if: (i) it is discovered or brought to notice that you do not conform to the aforesaid criteria, or (ii) the Company has reason to believe that the eligibility criteria is not met by a user, or the user may breach the terms of this User Agreement.

License & Access

The Company grants you a limited sub-license to access and make personal use of the Marketplace, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. Such limited sub- license does not include/permit any resale or commercial use of the Marketplace or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Marketplace or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Marketplace or any portion of the Marketplace may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Marketplace or of the Company and/or its affiliates without the express written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express written consent of the Company.  You shall not attempt to gain unauthorized access to any portion or feature of the Marketplace, or any other systems or networks connected to the Marketplace or to any server, computer, network, or to any of the services offered on or through the Marketplace, by hacking, ‘password mining’ or any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information
  1. belongs to another person and to which you do not have any right;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. harms minors in any way;
  4. infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
  5. violates any law for the time being in force;
  6. deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
  7. impersonates another person;
  8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
  10. is misleading or known to be false in any way.
Any unauthorized use shall automatically terminate the permission or license granted by the Company.

Account & Registration Obligations

All users have to register and login for placing orders on the Marketplace. You must keep your account and registration details current and correct for communications related to your purchases from the Marketplace. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Marketplace itself, or by contacting the customer services team and placing a request for unsubscribing.
It is hereby specifically stated that any new login with a number using a mobile device, which device has been used by another number, will not be able to use first user promo codes for 60 days.
As part of the registration process on the Marketplace, the Company may collect the following personally identifiable information about you: Name – including first and last name, email address, mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the Marketplace you visit/access, the links you click on the Marketplace, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company (, which is incorporated in these Terms of Use by reference.


We aim to ensure that prices of all products are correct and up-to-date. However, from time to time, prices for certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information provided to the Company by a supplier. In each such case, notwithstanding anything to the contrary, the Company and the seller both reserve the right to cancel the order without any further liability. Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product listed on the Marketplace will be sold at a price higher than its MRP (Maximum Retail Price).
Gold Coin Promotion:
  • Validity of offer: 22nd May, 2016
  • Eligibility criteria – Customers who place minimum one order on 22nd May, 2016 on JGI iOS or Android app between 10am to 8pmwill be eligible for the offer. There is no minimum order value. Promotion is not applicable on fully cancelled orders.
  • Customers need to buy any of the Dettol Gold products to be eligible for the offer.
  • 8 customers who place orders between 10am to 6pm will be selected as winner every hour, subject to eligibility.
  • Winners will be chosen through a lucky draw and will be announced on 24th May, 2016 (Tuesday) through calls/emails/SMS.
  • Winners will get a minimum 2 gm gold coin (24 carat, Purity 995)
  • Winners will get the coin delivered to his/her address where the order was placed by 22nd June, 2016. Address will be confirmed over call.
  • JGI reserves the right to refuse any contestant.
Disclaimer: JGI reserves the right to modify terms and conditions without prior notice.


Coupons and Promo Codes

From time to time, the Company may at its discretion offer a user promotional codes or coupons entitling you to encash the applicable value of such codes/coupons against purchases made on the . Unless specifically stated on the code or coupon, a promotional code or coupon shall:
  1. expire at 12:00AM on a date being 15 days (inclusive of the issuance date) from the date of issuance endorsed thereon;
  2. have a maximum discount value of INR 100.00 only.
  3. All the promotional offers/combo offers running on 31st January, 2016 will be valid only till stocks last.
  4. If a cart contains more than one Pepsi products, the customer will be eligible for only one free pack of Doritos. This promotion is also valid on 31st January, 2016 only, till stocks last.
When using promotional codes and coupons for a purchase on the , the payment mode “cash on delivery”shall not be available for making payments towards the order.

MobiKwik cashback

  • 5% cashback when you shop from Grofers and pay through MobiKwik using promo code KWIK5 on MobiKwik payment page. Max cashback that can be availed is ₹50.
  • Cashback is only applicable on using KWIK5 code on the MobiKwik payment page in the Grofers app.
  • The MobiKwik cashback offer is valid on the first four orders from 5th – 31st May 2016.
  • The cashback is only valid for a transaction on Grofers when paid through MobiKwik wallet. Cashback is only valid four times per user.
  • If the cashback is given before the refund is given, MobiKwik reserves the right to reduce the refund value.
  • Mobile number needs to be verified to be eligible for cash back.
  • Cashback will be credited by MobiKwik into your MobiKwik wallet within 72 working hours after the eligible transaction is made.
  • In case of any dispute regarding the cashback amount, kindly contact MobiKwik wallet at 9466446644.

JGI Weekend Summer Swag (7th-8th May)

Welcome to JGI Weekend Summer Swag with our partners Ola, Saavn and MobiKwik. Shop from JGI app on 7th or 8th May’16 and get assured offers from all of these brands!
  • How do I avail this offer? 
    Shop from JGI app once from 7th- 8th May and get offers worth ₹500 from multiple brands.
  • What offers can I get? 
    On shopping from the JGI app on a single checkout from 7-8 May, get the following offers:
    • Ola: 20% off on next 4 rides, max ₹200
    • Saavn: 20% off, max ₹200
    • MobiKwik: 15% cashback, max cashback ₹100, min order  ₹100
Scroll below for detailed T&Cs of each offer.
  • If my order gets delivered during the offer period, but I had placed the order on a previous date, will I still be eligible for the offer? 
  • If my order is placed during the offer period, but scheduled for delivery for a later date, can I avail the offer? 
    We will consider orders delivered until Tuesday, 10 May, 8 pm.
  • What if I place multiple orders during this period? 
    You will be eligible for the offer only once.
  • If I checkout multiple carts times during the time period, will I get multiple offers? 
    No. For each registered mobile number, only 1 cart checkout will be considered.
  • If my order is partially delivered by Grofers, will my order still receive the offer? 
  • If I apply a discount code on my cart am I still eligible for the offer? 
  • When will I receive my offer codes for Ola, Saavn and MobiKwik? 
    You will receive it via e-mail and/or SMS from JGI by 12 May 2016 if you have shopped on JGI from 7-8 May. Please register your e-mail ID on the app to ensure smooth communication.
  • What are the T&Cs of the partner offers? 
    T&Cs of partner offers are listed below:
  • Recharge Ola Money with ₹599 and get 20% cashback on 4 rides
  • Voucher code can only be used once
  • Maximum discount per rides is ₹50/ride
  • Minimum Ola Money balance required for each 4 rides taken within the offer period is ₹100
  • Discount applicable for rides taken within offer period from the start of offer and not the day of recharge
  • Cashback will be credited to user account after the end of offer period
  • Voucher is valid from till 27th May 2016
  • Ola Money reserves the right to change/withdraw the offer at its discretion
  • Code will be sent by JGI to customers who have made purchase on the JGI app between 7th – 8th May, 2016
  • Saavn Pro is Saavn’s premium music service that upgrades your listening experience with ad-free, unlimited, high-quality audio downloads. With Saavn Pro, you can download all your favourite music and listen to it wherever, whenever. Saavn Pro comes in 4 durations:
  • DurationMRP
    1 month99
    3 months285
    6 months550
    12 months999

Offer: 20% off on Saavn Pro (for all 4 durations)
  • The offer is valid on 7th and 8th May 2016, exclusively on JGI.

Terms and Conditions 
  • This unique discount code can be redeemed on Snapdeal only
  • You can use only one discount code per transaction. The code is valid till May 30th 2016
  • Offer is subject to a maximum discount of Rs 200
  • Saavn Pro subscribers (on auto-renewal plans) cannot buy Saavn Pro on Snapdeal using this discount coupon. You can gift this discount coupon to someone else.
  • Saavn Pro bought through the offer code cannot be returned or refunded
  • Saavn reserves the right to end any offers at our discretion without any prior notice
  • Saavn holds the right to refuse transactions deemed fraudulent as per Saavn’s policies
  • All other terms and conditions apply.

How to Redeem the Discount Coupon on Snapdeal:
  • Choose from the four Saavn Pro products available on Snapdeal.
  • Enter your discount coupon code, before you ‘Proceed to Payment’
  • Pay the discounted amount and checkout
  • You will receive a Saavn Pro code from Snapdeal within 2-3 hours, via email and SMS
  • Enter this Saavn Pro code on your Saavn App or on

How to Redeem Saavn Pro Code
  • Enter the Saavn Pro code you received from Snapdeal on the Saavn App
  • You can also redeem your Saavn Pro code on You can use the same account to access Saavn Pro on your app too.
  • Get 15% cashback on prepaid recharge, bill payments, DTH or utility payments
  • Applicable on all operators EXCEPT Airtel
  • MobiKwik cashback voucher will be applicable on a minimum transaction amount of Rs. 100
  • Maximum cashback is capped at Rs. 100
  • Sign Up platform, coupon redemption and payment should be done on MobiKwik Android & iOS App (NA on Windows app) and MobiKwik website
  • 15% cashback voucher can be redeemed by all MobiKwik users
  • Coupon validity is until 31st May, 2016
  • User will not be able to transfer the cashback amount to other wallets/bank accounts
  • User can redeem the coupon code only once per wallet
  • Cashback will be auto-credited to users MobiKwik wallet within 24 hours
  • In case of non-receipt, please contact Grofers Customer Care
  • MobiKwik reserves the right to change or call back the offer (offers) any time on their sole discretion
  • Code will be sent by JGI to customers who have made purchase on the JGI app between 7-8 May, 2016
  • After I receive my codes, what should I do if I face any issue in redeeming them?? 
    Please contact the respective brands if you face any issue with the codes.
Disclaimer: JGI reserves the right to modify terms and conditions without prior notice.

 12 Lucky hours

  • Validity of offer: Customers who place order on 14th March, 2016 only.
  • Eligibility criteria – Minimum one order delivered with no minimum order value (Not applicable on full cancellation)
  • 50 lucky winners will get a coupon worth ₹250 every hour from 8am to 8pm, valid till 30th April 2016.
  • Winners will be chosen through a lucky draw.
  • Orders delivered till Tuesday (15th, 12pm) will be considered.
  • Winners will receive the coupons maximum by Wednesday (16th March, 2016) by SMS/registered email ID. Please register your e-mail ID on the app to ensure smooth communication.

JGI Cash

  • How long do you take to initiate my refund? 
    For the convenience of Customers of JGI, the eligible refund process is simplified as: 
    a.) For amounts lower than Rs. 100/-, the refund shall be reflected as ‘JGI Cash’. This amount is fully useable on your future checkouts on JGI. 
    b.) For amounts higher than Rs. 100/-, the refund amount will be rolled back to your original mode of payment within 7-10 working days for debit and credit card payments, and within 24-48 hours for all wallets.
  • What is “JGI Cash”? 
    In case of eligible refunds/cancellations less than Rs. 100, we refund the amount in the form of JGI Cash. This can be used at any point of time for future checkouts on JGI.
  • Can I top up my JGI Cash? 
    Currently, we are using JGI Cash for eligible refunds only. However, soon you should be able to add money directly to JGI Cash.
  • What is the validity of JGI Cash? 
    JGI Cash carries lifetime validity and shall always be accessible to shop on JGI. 
  • Can I withdraw JGI Cash? 
    As JGI Cash is powered by our payment wallet partner, you would be able to withdraw it. No extra charges are levied by JGI for your withdrawals. 
    You can either reverse your last transaction into its original mode of payment. Alternatively you can also withdraw to your bank account for which, you can find the details through ‘Need Help’ under my orders.
  • I don’t see JGI Cash on my app 
    We are rolling out JGI Cash in phases to our customers, so you may not see it yet. In this case, your refunds will be credited back to the original mode of payment. JGI Cash will be available to you soon!

Go-Green Recycle Initiative

  • The recycle campaign is a voluntary initiative and customers are not mandated to part with their JGI bags / boxes. 
  • Customers are not eligible for any cashback or coupon codes on returning JGI bags / boxes as part of the recycle campaign unless specifically stated as part of any offer / campaign / communication. 
  • Returned bags / boxes may be selectively re-used based on usage condition, at the sole discretion of the Company.
  • This initiative is currently applicable in Mumbai only.


As a user, you may not cancel an order placed by you once the order status is amended to ‘en route’, or earlier if the third party seller has already checked out the products contained in the order. For any permitted cancellations, we will refund payments, if any, made by you under the relevant order within approximately 48-72 hours.
Orders may be cancelled in any of the following cases: (a) if it is suspected that a customer has undertaken a fraudulent transaction, or (b) if it is suspected that a customer has undertaken a transaction which does not conform to or violates these Terms of Use/User Agreement, or (c) in case of unavailability of product(s), or (d) for any reason outside the control of the Company including causes for delivery related logistical difficulties.
Further, while precautions are taken to ensure accuracy of product specifications, the details of a product as reflected on the Marketplace may be inaccurate due to technical issues, typographical errors or incorrect product information provided to the Company by a supplier and in such an event you shall be notified as soon as such error comes to the notice of the Company. In such event, the Company reserves the right to cancel your order and refund any monies that may have been paid by you towards purchase of such products.
We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

Return & Refunds

We have a “no questions asked return and refund policy” which entitles all users who have purchased a product on the Marketplace to return the product at the time of delivery if they are not satisfied with the quality of the product. We will take the returned product back with us and grant credit for the value of the returned product. Such credit shall be available for use against a subsequent invoice for transactions on the Marketplace.
However, it is clarified that no returns or refunds are permitted after the product purchased has been accepted for delivery. Further, for electronic products no returns shall be accepted unless the product seal is intact (i.e. not broken) and the original invoice issued by the relevant third party seller.
For any request for returns not conforming to the aforesaid, the Company may, upon request by you, but at its sole discretion, contact the relevant third party seller to accept the return of such product against the original invoice for the product(s), provided however that the Company shall not be responsible for the acceptance or rejection of such request by the third party seller.

You Agree and Confirm

  • That in the event any product delivery is delayed or is returned from its destination on account of a mistake by you (e.g. providing the wrong name or address or other incorrect/misleading information), any additional costs incurred by the Company for re-delivery of the product(s) shall be borne by you.
  • That you will use the services provided by the Marketplace for lawful purposes only, and comply with all applicable laws and regulations while using and transacting on the Marketplace.
  • You will provide authentic and true information in all instances where any information is requested of you. The Company reserves the right to confirm and validate the information and other details provided by you at any point of time. 
    If at any time, the information provided by you is found to be false or inaccurate (wholly or partly), the Company shall have the right in its sole discretion to reject registration, cancel all orders, and debar you from using its services and other affiliated services in the future without any prior intimation whatsoever, and without any liability to you.
  • That you are accessing the services available on the Marketplace and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through the Marketplace.
  • That before placing an order, you shall check and review the product description carefully and in sufficient detail. By placing an order on the Marketplace, you agree to be bound by the conditions of sale included in the item’s description without exception.
  • That product(s) ordered by you may be replaced by the Company in case of unavailability at the relevant store or for other reasons outside the control of the Company. You may however refuse to accept such replacement product, in which case an amount equal to the price paid for the original product will be refunded to you.

Disclaimers Regarding Products

We make efforts to display available products, including in respect of their colour, size, shape and appearance, as accurately as possible. However, the actual colour, size, shape and appearance may have variations from the depiction on your mobile/computer screen.
The Company does not make any representation or warranties in respect of the products available on the Marketplace nor does the Company implicitly or explicitly support or endorse the sale or purchase of any products on the Marketplace. The Company accepts no liability for any error, inaccuracy or omission of third parties or for information/inputs received from third parties and provided to you through the Marketplace or otherwise.
You acknowledge and agree that the Company shall not, at any time, have any right, title or interest to any product(s), which is subject to a bipartite sale and purchase contract between you and the relevant third party seller. The Company does not have any control over the quality, failure to provide or any other aspect whatsoever of the product(s) and is not responsible for damages or delays on account of products which are out of stock, unavailable or back ordered.

Reviews, Feedback, Submissions

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Marketplace or otherwise disclosed, submitted or offered in connection with use of the Marketplace (collectively, the Comments) shall be and remain the property of the Company. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise.
The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way. The Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the Marketplace will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the Marketplace will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of ‘spam’. The Company does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the Marketplace. You hereby grant the Company the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates against all claims, loss and liabilities resulting from any Comments you submit.
Further, any reliance placed on Comments available on the Marketplace from a third party shall be at your sole risk and expense.

Copyright & Trademark

The Company, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content and other materials which appear on the Marketplace. Access to or use of the Marketplace does not confer and should not be considered as conferring upon anyone any license to the Company or any third party’s intellectual property rights. All rights, including copyright, in and to the Marketplace are owned by or licensed to the Company. Any use of the Marketplace or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the Company.
You may not modify, distribute or re-post anything on the Marketplace for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Marketplace. Access to or use of the Marketplace does not authorize anyone to use any name, logo or mark in any manner. References on the Marketplace to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the Company’s endorsement, sponsorship or recommendation of the third party, the information, its product or services.
The Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link of any third party websites, you do so entirely at your own risk and expense.

Objectionable Material

You understand that by using the Marketplace or any services provided on the Marketplace, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Marketplace and any service at your sole risk and that to the fullest extent permitted under applicable law, the Company and its affiliates shall have no liability to you for any content that may be deemed offensive, indecent, or objectionable to you.


You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon a breach of any warranty, representation or undertaking in this User Agreement, or arising out of a violation of any applicable law (including but not limited in relation to intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this User Agreement.

Limitation of Liability

The aggregate liability of the Company, if any, that is established and ordered by a court of competent jurisdiction pursuant to a claim, shall in no event extend beyond refund of the money charged from a user for purchases made pursuant to an order under which such liability has arisen and been established.
It is acknowledged and agreed that notwithstanding anything to the contrary, the Company shall not be liable, under any circumstances, whether in contract or in tort, for any indirect, special, consequential or incidental losses or damages, including on grounds of loss of profit, loss of reputation or loss of business opportunities.


This User Agreement is effective unless and until terminated, either by you or by the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Marketplace. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Marketplace.
The Company’s right to any Comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s) already ordered from the Marketplace or affect any liability that may have arisen under the User Agreement prior to the date of termination.

Governing and Jurisdiction

The User Agreement shall be governed by and construed in accordance with the laws of India, without giving effect to the principles of conflict of laws thereunder.
Any dispute or difference, whether on interpretation or otherwise, in respect of any terms hereof shall be referred to an independent arbitrator to be appointed by the Company. Such arbitrator’s decision shall be final and binding on the parties. The arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended or replaced from time to time. The seat of arbitration shall be Delhi and the language of the arbitration shall be English.
Subject to the aforesaid, the Courts at Delhi shall have exclusive jurisdiction over any proceedings arising in respect of the User Agreement.

Grievance Policy

In accordance with Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines) Rules, 2011, the name and contact details of the Grievance Officer who can be contacted for any complaints or concerns pertaining to the Marketplace, including those pertaining to breach of the Terms of Use or and other polices are published as under.
Just Get It Private Limited 
Plot 156, 18th Cross, 30th Main, Sector 2, 
Bangalore, Karnataka – 560102
Email address:

1 comment:

  1. Hi...I want to purchase an product from Grofers but i am not able to place an order. So, Please provide me Grofers Customer Care number. So,that I can connect to the care executive and make an order.